Yes, Amilliya offers free standard shipping on all orders. There is no minimum purchase required. The available shipping option and estimated delivery timeframe will be shown during checkout.

For more information, please see our Shipping Policy.

Yes. You may request a return within 30 days of receiving your order. The item must be unworn, unused, unwashed, undamaged, and returned in its original condition with all tags and packaging included.

For sizing or change-of-mind returns, the customer is responsible for the return shipping cost. If the item is faulty, damaged, or incorrect, Amilliya will cover the applicable return shipping cost.

Contact support@amilliya.com before returning an item so our team can provide the correct instructions.

For more information, please see our Refund & Return Policy .

Once your order has been processed and dispatched, you will receive a shipping confirmation email containing your tracking number and tracking link.

You can use that link to follow the delivery progress of your parcel. Please allow a short period for the carrier’s tracking information to become active.

To track your order, please visit our Track My Order .

Each product page includes a size guide to help you choose the best fit. Compare the listed measurements with a similar garment you already own instead of relying only on your usual size.

If you are between two sizes, choosing the larger size will normally provide a more relaxed fit. You may also contact support@amilliya.com for sizing assistance.

For more sizing assistance, please visit our Contact Us .

You can shop securely using the payment methods available at checkout, including:

• Visa
• Maestro
• Mastercard
• Google Pay
• Apple Pay
• American Express

Payment-method availability may vary depending on your device, browser, and location.

For more information, please see our Payment Policy.

Yes. Payments are processed through Shopify’s secure checkout using encrypted technology designed to protect your information. Amilliya does not directly store your complete payment-card details.

Your bank or payment provider may occasionally request additional verification to help prevent unauthorized transactions.

For more information, please see our Payment Policy.

Orders are normally processed within 1 to 2 business days, Monday through Friday.

After dispatch, the estimated transit time is 5 to 7 business days. The total estimated delivery time is therefore 6 to 9 business days.

Delivery times are estimates and may be affected by carrier delays, public holidays, peak shopping periods, customs processing, or extreme weather.

For more information, please see our Shipping Policy.

You can contact the Amilliya customer service team at support@amilliya.com or through the form on our Contact page.

Customer service hours
Monday to Friday: 9:00 a.m. to 5:00 p.m. (GMT+11)
Saturday: 12:00 p.m. to 5:00 p.m. (GMT+11)
Sunday and public holidays: Closed

Please include your order number when contacting us about an existing order. We aim to respond to all inquiries within 24 hours.

For more information, please visit our FAQs.