Shipping policy

Shipping Policy

At Amilliya, we are proud to provide customers with reliable and efficient shipping. Please read below for everything you need to know about how we ship your favourite fashion finds.

1. General Shipping Information

We currently ship to the locations available at checkout using international suppliers and fulfilment partners.

Shipping options, costs, and delivery times may vary depending on your location and the size or weight of your order.

2. Processing Time

Orders are processed within 1 to 2 business days, Monday to Friday, excluding weekends and public holidays.

During peak seasons or promotional events, processing times may be slightly longer. We will keep you informed if there are delays.

3. Shipping Rates

We offer free shipping on all orders, with no minimum purchase requirement.

4. Estimated Delivery Times

Here is what to expect once you place your order:

Processing Time: 1 to 2 business days, Monday to Friday

Transit Time: 5 to 7 business days, Monday to Friday

Total Delivery Time: 6 to 9 business days

Order Cutoff Time: 6:00 p.m.

Time Zone: GMT+11

Please note that delivery times are estimates and may be affected by carrier delays, customs processing, peak periods, public holidays, or extreme weather conditions.

5. Shipping Restrictions

We do not ship to PO Box addresses, military addresses, or restricted areas.

Certain items may be subject to shipping restrictions depending on carrier limitations or regulations applicable to the delivery destination.

6. Failed Delivery or Returned Packages

If delivery fails because of an incorrect address, multiple failed delivery attempts, or an undeliverable shipment, the package may be returned to our fulfilment partner.

If this happens, we will contact you to arrange a new shipment. Additional shipping costs may apply.

7. Lost or Damaged Packages

If your package is lost or damaged in transit, contact us immediately at support@amilliya.com.

We will work with the carrier and our fulfilment partner to investigate and resolve the issue as quickly as possible.

8. Shipping Policy Updates

We may update this Shipping Policy from time to time to meet Google Shopping requirements or improve our service. The latest version will always be available on this page.

Last updated: July 24, 2026