Terms of service
Last updated: August 6, 2026
Welcome to Amilliya. The terms “we,” “us,” and “our” refer to Amilliya. Amilliya operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience referred to in these Terms as the “Services.”
Amilliya is powered by Shopify, which enables us to provide the Services to you.
These terms and conditions, together with any policies referenced in them, describe your rights and responsibilities when you access or use the Services.
Please read these Terms of Service carefully. They include important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, state, province, or territory of residence.
You may allow your minor dependants to use the Services on devices that you own, purchase, or manage, provided that you are legally permitted to give such consent and supervise their use.
To access, browse, or purchase products through the Services, you may be asked to provide information including:
- Your name
- Email address
- Billing address
- Shipping address
- Payment information
- Other information reasonably required to process your order
You represent and warrant that all information you provide is accurate, current, and complete and that you have the necessary rights to provide it.
You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account.
You may not sell, transfer, assign, or license your account to another person.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to accurately display and describe our products through the Services.
However, product colours and appearance may vary depending on:
- Your device
- Screen settings
- Browser
- Lighting
- Photography
- Image-processing methods
We cannot guarantee that the colour or appearance displayed on your screen will exactly match the physical product.
Product descriptions, specifications, prices, and availability may be updated or changed at any time without notice.
We reserve the right to:
- Discontinue a product
- Limit available quantities
- Restrict sales to certain customers
- Restrict sales to certain regions or jurisdictions
- Correct product information where necessary
Any limits may be applied on a case-by-case basis.
Nothing in this section excludes any rights you may have under applicable consumer protection laws.
SECTION 3 — ORDERS
When you submit an order, you are making an offer to purchase products from Amilliya.
We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including where:
- A product is unavailable
- Pricing or product information is incorrect
- Payment cannot be authorised
- Fraud or unauthorised activity is suspected
- Delivery is unavailable to the supplied address
- The order violates these Terms or another store policy
Your order is not accepted until we confirm its acceptance and payment has been successfully processed.
Please review your order carefully before submitting it. We begin processing orders as soon as possible and may not be able to accommodate cancellation or amendment requests after an order has been accepted.
If we reject, change, or cancel an order, we will attempt to contact you using the email address, billing information, shipping information, or other contact details provided during checkout.
Returns and refunds are governed by our Return and Refund Policy.
You represent that products purchased through the Services are intended for personal or household use and not for unauthorised commercial resale or export.
SECTION 4 — PRICES AND BILLING
Prices, promotions, discounts, and product availability may change without notice.
The price charged will be the price displayed when your order is placed, subject to correction of obvious pricing errors. Your order confirmation will show the applicable product price and other charges.
Unless expressly stated otherwise, displayed prices may not include:
- Shipping charges
- Customs duties
- Import taxes
- Local taxes
- Handling fees imposed by third parties
Any applicable charges will be displayed during checkout where reasonably possible.
Prices on our online store may differ from prices offered by third-party retailers or other sales channels.
Promotions may be subject to separate conditions. Where promotional conditions conflict with these Terms, the specific promotional conditions will apply to that promotion.
You agree to provide accurate and complete purchasing, billing, payment, and account information.
You must promptly update relevant information, including your email address and payment details, so that we can complete transactions and contact you where necessary.
By submitting payment information, you represent that:
- The payment details are accurate and complete
- You are authorised to use the payment method
- Charges will be honoured by the payment provider
- You will pay all applicable product, shipping, tax, and handling charges
SECTION 5 — SHIPPING AND DELIVERY
Shipping and delivery are governed by our Shipping Policy.
Delivery dates and transit times are estimates unless expressly guaranteed in writing.
We are not responsible for delays caused by circumstances outside our reasonable control, including:
- Carrier delays
- Customs inspections
- Incorrect or incomplete addresses
- Severe weather
- Natural disasters
- Public holidays
- Labour disruptions
- Government actions
- International transport interruptions
Customers are responsible for providing a complete and accurate delivery address.
Risk of loss will transfer in accordance with applicable law and the delivery terms provided during checkout.
Nothing in this section excludes rights that cannot legally be excluded under applicable consumer protection laws.
SECTION 6 — INTELLECTUAL PROPERTY
The Services and their contents, including trademarks, logos, text, graphics, images, product photographs, videos, audio, reviews, designs, layouts, and software, are owned by or licensed to Amilliya, Shopify, or their respective licensors.
These materials may be protected by copyright, trademark, database, design, and other intellectual property laws.
You may use the Services only for lawful, personal, and non-commercial purposes.
Without our prior written permission, you may not:
- Copy or reproduce website content
- Republish or distribute content
- Modify or create derivative works
- Publicly display or perform content
- Download or store substantial portions of the website
- Use our product images for commercial purposes
- Scrape or extract website data
- Use our trademarks, branding, or designs
No licence or ownership right is transferred to you except where expressly stated.
The Amilliya name, logo, product names, designs, and slogans are trademarks or brand assets belonging to Amilliya or its licensors and may not be used without prior written permission.
Shopify’s name, logo, and related marks belong to Shopify. Other names, logos, and marks displayed through the Services belong to their respective owners.
SECTION 7 — OPTIONAL TOOLS
We may provide access to tools, applications, or features supplied by third parties.
We do not necessarily monitor or control these third-party tools.
Access may be provided on an “as is” and “as available” basis without warranties, representations, endorsements, or conditions, except where applicable law provides otherwise.
Your use of third-party tools is at your own discretion and risk.
You should review and understand the terms and privacy practices of the relevant third-party provider before using its services.
Future tools, features, applications, or resources added to the Services will also be subject to these Terms unless separate terms are provided.
SECTION 8 — THIRD-PARTY LINKS
The Services may contain links, materials, integrations, or functionality provided by third parties.
We are not responsible for examining or evaluating all third-party content and do not guarantee its accuracy, security, availability, or reliability.
When you leave our Services and access a third-party website, application, or platform, you do so at your own discretion.
We are not responsible for harm or loss arising from:
- Third-party websites
- Third-party products
- Third-party services
- External payment providers
- External content
- Transactions conducted with third parties
Review the third party’s terms, policies, and practices before completing a transaction.
Questions or complaints relating to third-party products or services should be directed to the relevant third party.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Amilliya is powered by Shopify, which enables us to provide the Services.
Purchases made through our store are transactions directly between you and Amilliya. Shopify is not the seller of the products offered by Amilliya.
To the extent permitted by applicable law, Shopify is not responsible for injuries, damages, losses, disputes, or claims arising from products purchased directly from Amilliya.
Nothing in this section limits any legal rights or remedies that cannot lawfully be excluded.
SECTION 10 — PRIVACY POLICY
Personal information collected through the Services is handled in accordance with our Privacy Policy.
Certain information may also be processed by Shopify under Shopify’s own privacy policy.
Because Shopify hosts the Services, Shopify may collect and process information about your access to and use of our store to operate, secure, and improve its services.
Information submitted through the Services may be transferred to Shopify and other service providers located outside your country of residence.
Please review our Privacy Policy for more information about how personal information is collected, used, disclosed, transferred, and protected.
SECTION 11 — FEEDBACK
If you submit reviews, suggestions, ideas, proposals, photographs, comments, or other material referred to in this section as “Feedback,” you grant Amilliya a non-exclusive, worldwide, royalty-free, transferable, and sublicensable licence to:
- Use the Feedback
- Reproduce it
- Modify it
- Publish it
- Translate it
- Distribute it
- Display it
- Use it to market or improve the Services
This licence applies for the period permitted by applicable law and across any media format.
You represent that:
- You own the Feedback or have permission to submit it
- The Feedback does not violate another person’s rights
- You have disclosed any incentive or compensation received for submitting it
- The Feedback is accurate to the best of your knowledge
- The Feedback complies with these Terms
We are not required to:
- Keep Feedback confidential
- Pay compensation for Feedback
- Publish Feedback
- Respond to Feedback
We may monitor, edit, refuse, or remove content that we reasonably believe is unlawful, misleading, abusive, defamatory, obscene, infringing, fraudulent, or otherwise inappropriate.
You may not:
- Submit a false review
- Use a false identity
- Misrepresent the origin of content
- Upload malware or harmful code
- Violate intellectual property, privacy, or other legal rights
You remain responsible for the accuracy and legality of the Feedback you submit.
SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS
Information made available through the Services may occasionally contain:
- Typographical errors
- Pricing errors
- Inaccurate product descriptions
- Incorrect promotions
- Incorrect shipping costs
- Incorrect delivery estimates
- Availability errors
- Other omissions
We reserve the right to correct inaccurate information and update or cancel affected orders where reasonably necessary.
Where an order is cancelled due to an error, any amount paid for the cancelled product will be refunded.
SECTION 13 — PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services:
- For unlawful, fraudulent, or malicious activities
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To violate privacy or data protection rights
- To harass, threaten, abuse, defame, or harm another person
- To submit false or misleading information
- To distribute spam or unsolicited promotions
- To impersonate another person or organisation
- To interfere with another customer’s use of the Services
- To upload malware, viruses, or malicious code
- To copy, resell, or exploit the Services without permission
- To collect or track another person’s information unlawfully
- To scrape, crawl, spider, or extract data without permission
- To bypass or interfere with security features
- To conduct activity that may harm Amilliya, Shopify, our customers, or another party
We may restrict, suspend, or terminate access where we reasonably believe these Terms have been violated.
SECTION 14 — TERMINATION
You may stop using the Services at any time.
We may restrict, suspend, or terminate your access where reasonably necessary, including where:
- These Terms are violated
- Fraud or misuse is suspected
- The Services are discontinued
- We are required to do so by law
You remain responsible for amounts due before termination.
Provisions that are intended by their nature to continue after termination will remain in effect, including provisions concerning:
- Intellectual property
- Feedback
- Disclaimers
- Limitation of liability
- Indemnification
- Governing law
- Privacy
- Dispute resolution
- Outstanding payment obligations
SECTION 15 — DISCLAIMER OF WARRANTIES
Information provided through the Services is made available for general informational purposes.
We make reasonable efforts to ensure that information is accurate, but we do not guarantee that all information will always be complete, current, or error-free.
Except where expressly stated or required by applicable law, the Services and products are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, we disclaim implied warranties or conditions, including those concerning:
- Merchantability
- Satisfactory quality
- Fitness for a particular purpose
- Durability
- Title
- Non-infringement
We do not guarantee that the Services will always be uninterrupted, secure, timely, or free from technical errors.
Nothing in these Terms excludes statutory guarantees, warranties, or consumer rights that cannot legally be excluded.
SECTION 16 — LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer protection law.
Subject to those legal limitations, Amilliya and its affiliates, officers, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the Services or products.
This may include:
- Lost profits
- Lost revenue
- Lost savings
- Loss of data
- Loss of opportunity
- Replacement costs
- Business interruption
Any limitation applies only to the fullest extent permitted by applicable law.
SECTION 17 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Amilliya, Shopify, and our respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims resulting from:
- Your material breach of these Terms
- Your unlawful use of the Services
- Your violation of another person’s rights
- Content or Feedback submitted by you
This obligation will not apply to the extent that a claim was caused by our own negligence, unlawful conduct, or breach of legal obligations.
We will provide reasonable notice of an indemnifiable claim. You agree to reasonably cooperate in its defence.
SECTION 18 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent legally permitted.
Any unenforceable portion will be treated as severed without affecting the validity or enforceability of the remaining provisions.
SECTION 19 — WAIVER AND ENTIRE AGREEMENT
Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.
These Terms and the policies incorporated by reference constitute the entire agreement between you and Amilliya concerning the Services.
They replace prior or contemporaneous agreements, proposals, communications, or understandings relating to the same subject matter.
Any ambiguity will be interpreted according to applicable law and not automatically against the party that drafted the provision.
SECTION 20 — ASSIGNMENT
You may not transfer, delegate, or assign your rights or obligations under these Terms without our prior written consent.
We may transfer or assign our rights and obligations where reasonably necessary in connection with:
- A business sale
- Corporate restructuring
- Merger or acquisition
- Transfer to an affiliate
- Legal or operational reorganisation
Any transfer will remain subject to applicable law.
SECTION 21 — GOVERNING LAW
These Terms and any separate agreement under which we provide the Services are governed by the laws of England and Wales, without limiting any mandatory consumer protections that apply in your country of residence.
Any dispute may be submitted to the competent courts of England and Wales, unless applicable consumer law gives you the right to bring proceedings in another jurisdiction.
Consumers may also have rights to seek assistance through applicable consumer dispute-resolution or consumer-protection bodies.
SECTION 22 — HEADINGS
Headings are included for convenience and organisation only.
They do not limit, modify, or otherwise affect the meaning of these Terms.
SECTION 23 — CHANGES TO THESE TERMS
You may review the current version of these Terms on this page at any time.
We may update, replace, or modify these Terms to reflect:
- Changes to the Services
- Operational changes
- Legal or regulatory requirements
- Security requirements
- Changes to our business practices
The revised Terms will be published on this website.
Where required by law, we will provide additional notice of material changes.
Your continued use of the Services after updated Terms take effect constitutes acceptance of the revised Terms, except where applicable law requires explicit consent.
SECTION 24 — CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Shop name: Amilliya
Company name: MB Collective
Company Number: 42040802
Warehouse Address: 44, Victoria Gate, Vicar Ln, Leeds LS2 7AU, United Kingdom
Email: support@amilliya.com
Telephone: +44 7451 295090
Customer Service Hours
Monday to Friday: 9:00 a.m. to 5:00 p.m. (GMT+11)
Saturday: 12:00 p.m. to 5:00 p.m. (GMT+11)
Sunday and public holidays: Closed
We aim to respond to inquiries within 24 hours.